CLICKING ON THE “ACCEPT” BUTTON OR CREATING A USER ACCOUNT AND DOWNLOADING, INSTALLING AND/OR USING THE FSN SERVICE OR ANY TECHNOLOGY, IDEA, DATA, DATABASES, ALGORITHM OR INFORMATION CONTAINED THEREIN (EACH, AS APPLICABLE) OR PROVIDED THEREWITH, ESTABLISHES A BINDING AGREEMENT BETWEEN YOU AS THE PERSON USING THE SERVICES, EITHER ON BEHALF OF YOURSELF OR ANY THIRD PARTY ENTITY AND FSN, AND YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT WITH RESPECT TO YOUR USE OF THE SERVICES.
YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL CAPACITY AND AUTHORITY TO ENTER INTO A BINDING AGREEMENT TO ADHERE TO THE TERMS AND CONDITIONS SET FORTH HEREIN, AND THAT THE FSN SERVICE WILL BE USED ONLY IN ACCORDANCE WITH THESE TERMS AND CONDITIONS AND WITH ALL APPLICABLE LAWS. IF AN INDIVIDUAL IS REGISTERING OR USING THE FSN SERVICE ON BEHALF OF AN ENTITY OR ORGANIZATION, THAT INDIVIDUAL WARRANTS, REPRESENTS, AND COVENANTS TO FSN THAT SUCH INDIVIDUAL IS DULY AUTHORIZED TO AGREE TO THESE TERMS AND CONDITIONS ON BEHALF OF THE ORGANIZATION AND TO BIND THE ORGANIZATION TO THEM.
1. Use of the FSN Service.
1.1. Access. Subject to the terms and conditions of this Agreement, FSN hereby grants you and your Authorized Users (as defined below), for so long as you maintain a User Account (as defined in Section 1.2) in good standing, a non-exclusive, non-transferable, non- sublicensable right to access and use the FSN Service (including any User portals which may also be made available to you in as part of or through with the FSN Service) in accordance with the Documentation. “Documentation” means the user, technical and admin guides for the FSN Service located at FSN.net/help/docs (and any successor or related locations designated by FSN), as such Documentation may be updated by FSN from time to time.
1.2. Registration of User Accounts.
1.2.2. You and your Authorized Users are responsible for ensuring that User Credentials are kept confidential and are not disclosed to any third party. You are fully responsible for all activity that occurs under your User Account using the User Credentials, including any loss or deletion of Your Content (as defined in Section 1.7 below), regardless of whether the activities are authorized by you or undertaken by you, your employees or a third party (including your contractors, agents or End Users). FSN and its Affiliates are not responsible for unauthorized access to your User Account. “Affiliate” means any corporation, partnership or other entity now existing or hereafter organized that directly or indirectly controls, is controlled by or under common control with FSN. For purposes of this definition “control” means the direct possession of most of the outstanding voting securities of an entity.
1.2.3. You agree to, and will ensure that each Authorized User will, notify us at firstname.lastname@example.org immediately upon learning of any unauthorized access to a User Account or any other suspected security breach.
1.2.4. Third-Party Content. Third-Party Content made available by FSN through the FSN Service, if any, may be used by you, solely at your option. Third-Party Content solely governed by the separate terms and conditions accompanying such Third-Party Content, which terms and conditions may include separate fees and charges. “Third Party Content” means content made available to you by any third party on the FSN website or in conjunction with the FSN Service.
1.2.5. Usage Data. To provide billing and administration services, or to investigate fraud, abuse or violations of this Agreement, we may process usage data related to your User Account, such as resource identifiers, metadata tags, security and access roles, rules, usage policies, permissions, usage statistics and analytics (“Usage Data”).
1.2.6. Client Download. The FSN Service may require software be installed by you (as defined below) (the “Client Download”). Subject to the terms and conditions of this Agreement, and in consideration of the applicable fees paid by you, FSN grants to you a non-exclusive, nontransferable, limited license (without the right to sublicense) to install, execute and use the Client Download solely: (i) in object code format; (ii) for your internal use, with no right to make such software available to third parties either by transferring copies thereof or by providing a hosted service; and (iii) in accordance with Documentation and the terms hereof.
1.2.7. Your Content. “Your Content” means content that you or any Authorized User transfer to us for storage or hosting by the FSN Service in connection with your User Account. Your content does not include your User Account information. You will ensure that Your Content will not violate any terms of this Agreement or referenced FSN policies or Documentation, or any applicable law. You are solely responsible for the development, content, operation, maintenance, and use of Your Content.
2. FSN CHANGES; SUPPORT AND MAINTENANCE
2.1. To the FSN Service. We may change or discontinue any or all the FSN Service or change or remove functionality of any or all the FSN Service from time to time. We will notify you of any material change to or discontinuation of the FSN Service by posting the revised version on our website and/or communicating it to you. Any changes to the FSN Services will be effective thirty (30) days from the time we post such changes. Your continued use of the FSN Services thereafter constitutes your acceptance the changed FSN Service.
2.2. To the APIs. We may change or discontinue any APIs for the FSN Service from time to time. For any discontinuation of or material change to an API, we will use commercially reasonable efforts to continue supporting the previous version of such API for 12 months after the change or discontinuation (except if doing so (a) would pose a security or intellectual property issue, (b) is economically or technically burdensome, or (c) would cause us to violate the law or requests of governmental entities).
2.3. To the Service Level Agreements. We may change, discontinue or add Service Level Agreements from time to time in accordance with the terms of this User Agreement.
2.4. Support and Maintenance. During the term of the Usage Term, FSN will provide you with reasonable support via the FSN ticketing system, in accordance with FSN’s then-current service level agreement. FSN and its Affiliates will provide you with service updates and bug fixes that we in its sole discretion makes generally available to its other similarly users of the FSN Service at no charge. FSN will use commercially reasonable efforts to correct reproducible failures of the FSN Service to perform in substantial accordance with its Documentation. Premium support may be purchased from or through FSN for an additional fee. Further, FSN itself and through its Affiliates will use reasonable efforts to schedule maintenance to the FSN Service during non-peak usage hours. FSN may temporarily limit or suspend the availability of all or part of the FSN Service if it is necessary for reasons of public safety, security, maintenance of the FSN Service, interoperability of services, data protection, or to perform work that is necessary for operational or technical reasons.
3. SECURITY AND DATA PRIVACY
3.1. FSN Security. (a) Without limiting your obligations under Section 4.2 or the terms of Section 10, we will implement reasonable and appropriate measures designed to help you secure Your Content against accidental or unlawful loss, access or disclosure. (b) However, we cannot guarantee that unauthorized third parties will never be able to defeat our safeguards or use the User Account and/or Your Content for improper purposes. You provide your User Account details and Your Content to us at your own risk, and you are responsible for properly configuring and using the FSN Service and otherwise taking appropriate action to secure, protect and backup your User Account(s) and Your Content in a manner that will provide appropriate security and protection, which might include use of encryption to protect Your Content from unauthorized access and routinely archiving Your Content.
3.2. Data Privacy. You may specify the FSN regions in which Your Content will be stored. You consent to the storage of Your Content in, and transfer of Your Content into, the FSN regions you select. When choosing FSN regions outside of the European Union, you acknowledge that you are responsible for understanding applicable law(s) and regulation(s) concerning the transfer of Your Content and have expressly consented with the storage and transfer of Your Content outside of the European Union.
3.3. Access of User Data. We will not access or use Your Content except as necessary to maintain or provide the FSN Service (including as set forth in Section 1.5), or as necessary to comply with applicable laws, rules or regulations, or governmental orders. We will not move User Content from the FSN regions selected by you, except in each case as necessary to comply with applicable laws, rules or regulations, or governmental orders. Unless it would violate any of the foregoing, we will give you notice of any legal requirement or order regarding disclosure of User Data.
4. LICENSE GRANT; ACKNOWLEDGMENT
4.2. Restrictions. You acknowledge and agree that you shall not, and shall ensure your Authorized Users do not: (i) access or use the FSN Service in any manner or for any purpose other than expressly permitted by the Documentation; (ii) change, modify or otherwise create derivative works of all or any portion of the FSN Service; (iii) modify, disassemble, decompile or reverse engineer any part of the FSN Service or apply any other process or procedure to derive source code of any software included in FSN Service (except solely to the extent permitted by applicable law); (iv) access or use the FSN Service in a way intended to avoid exceeding usage limits or quotas; (v) use FSN Service in order to build a similar or competitive application or service; or (vi) remove, tamper with or alter any disabling mechanism or circumvent any technical protection measures associated with the FSN Service, or otherwise use any tool to enable features or functionalities that are otherwise disabled in FSN Service.
You further acknowledge and agree that, unless otherwise expressly agreed or otherwise permitted by FSN, in writing (x) resell or sublicense the FSN Service; or (y) remove or alter any proprietary notices (e.g., copyright and trademark notices) pertaining to the FSN Service.
4.3. Log-In Credentials and Account Keys. Any log-in credentials and private keys provided to you by FSN or generated by the FSN Service are for your internal use only and you will not sell, transfer or sublicense them to any other entity or person, except that you may disclose your private key to your agents and subcontractors performing work on your behalf.
4.4. Authorized Users. You will be deemed to have taken any action that you permit, assist or facilitate any person or entity to take related to this Agreement, Your Content or use of the FSN Service. You are responsible for your Authorized Users’ use of Your Content and the FSN Service. You will ensure that all Authorized Users comply with your obligations under this Agreement. If you become aware of any violation of your obligations under this Agreement caused by an Authorized User, you will immediately suspend access to Your Content and the FSN Service by such Authorized User. We do not provide any support or services to any Authorized User unless we have a separate agreement obligating us to provide such support or services to an Authorized User.
4.5. Assessments. You acknowledge and agree that (i) you assessed your data protection needs, network environment, technical specifications, and fees and cost of the FSN Service, and you are solely responsible for your decision to use the FSN Service even if FSN has provided guidance to you in connection with the FSN Service selected by you; and (ii) you are solely responsible for ensuring that you maintain and operate your information technology infrastructure in a manner appropriate to your use of the FSN Service and its Documentation.
4.6. Your Conduct. You represent and warrant that Your Content and you and your Authorized User’s, use of the FSN Service, and the technology related thereto, shall not (i) interfere with the proper working of the FSN Services or impose an unreasonably large load on the FSN infrastructure; (ii) give rise to civil or criminal liability, e.g. defamatory, threatening, pornographic, indecent, abusive, libelous or otherwise objectionable actions; (iii) violate or infringe upon any third party right, including any intellectual property right or right of privacy, or that abuses, harasses or stalks any other person; or (iv) initiate a denial of service attack, software viruses or other harmful or deleterious computer code, files or programs such as Trojan horses, worms, time bombs, cancelbots, or spyware.
5. FEES AND PAYMENT
5.1. Service Fees. Fees for the FSN Service (“Fees”) will calculated and billed based the FSN Service selected by you (i.e., monthly or prepaid Reserved Capacity), as set forth at FSN.net/pricing/pricing-faqs or the FSN quotation provided to you (which takes precedence). If we suspect that your account is at risk of non-payment, as determined in our discretion, we may bill you more frequently. All amounts payable by you under this Agreement will be paid to us without any setoff or counterclaim. We may increase or add new fees and charges for any existing FSN Service by giving you at least thirty (30) days’ prior notice. We may elect to charge you interest at the rate of 1.5% per month (or the highest rate permitted by law, if less) on all late payments.
Your failure to maintain your current credit card information or other alternative payment method may result in an interruption of your use of the FSN Service.
5.2. Credit Card Payments. We utilize third party payment providers to process credit card payments on FSN’s behalf (“Payment Provider”). Such Payment Provider’s policies govern the processing of your payment, and you must refer to those policies and not this Agreement to determine your rights and liabilities.
By providing your credit card information to the Payment Provider, you authorize FSN, through such Payment Provider, to immediately charge the Fees for the FSN Service during any applicable term for FSN Service.
5.3. Taxes. All fees payable by you are exclusive of means any taxes and duties, including, without limitation, VAT, Service Tax, GST, excise taxes, sales and transactions taxes, and gross receipts tax (“Taxes”), which are your responsibility. We will charge and you will pay such applicable Taxes. We will not collect, and you will not pay, any Taxes for which you furnish us a properly completed exemption certificate or a direct payment permit certificate for which we may claim an available exemption. You shall indemnify, defend and hold FSN harmless for any liability or expense we may incur in connection with the failure to pay, or collection of, any Taxes.
5.4. No Deduction. All payments made by you to us under this Agreement will be made free and clear of any deduction or withholding. If any such deduction or withholding (including but not limited to cross-border withholding taxes) is required on any payment, you will pay such additional amounts as are necessary so that the net amount received by us is equal to the amount then due and payable under this Agreement.
5.5. Ongoing Fees. You acknowledge and agree that your credit card or alternative payment method will be automatically charged usage Fees during such period as you have an active User Account, and you use the FSN Service unless you cancel your User Account. You may cancel your User Account by following the steps set forth at: https://FSN-support.zendesk.net/hc/en-us/articles/115001405211-How-do-I-delete-my-FSN-account-
6. PROPRIETARY RIGHTS; CONFIDENTIALITY
6.1. Reservation of Rights. You acknowledge and agree that the software, code, hardware, trademarks, trade secrets, proprietary methods and systems used to provide the FSN Service (the “FSN Technology”) and the content made available or displayed by us through the FSN Service, including all text, graphics, images and the look and feel of such FSN Service (collectively, the “FSN Content”) are owned by or licensed to FSN, including all intellectual property rights therein. Nothing in this Agreement or any of the Documentation shall be considered an assignment or other transfer of ownership in and to the FSN Technology or FSN Content to you, either expressly, or by implication, estoppel, or otherwise. Other than the authorizations or licenses as may be conferred or granted by us to you in this Agreement or any of the Documentation, FSN reserves all right, title and interest in and to the FSN Technology and FSN Content. No right or license is granted by us to you or your Authorized Users to use any FSN trademark, trade name, service mark, product name or other source designator.
Subject to the terms of this Agreement, you are hereby granted a limited, revocable, non-exclusive, non- sublicensable, non-transferrable license to do the following: (a) access and use the FSN Service solely in accordance with this Agreement; and (b) copy and use the FSN Content solely in connection with your permitted use of the FSN Service. Except as provided in this Section 6.1, you obtain no rights under this Agreement from us, our Affiliates or our licensors to the FSN Service, including any related intellectual property rights. Some FSN Content and Third-Party Content may be provided to you under a separate license, such as the Apache License, Version 2.0, or other open-source license. In the event of a conflict between this Agreement and any separate license, the separate license will prevail with respect to the FSN Content or Third-Party Content that is the subject of such separate license.
6.2. Ongoing Development. FSN may develop and provide ongoing innovation to the FSN Service, including new features, functionality, and efficiencies. In the event FSN adds new features or functionality (collectively, “New Features”) to the FSN Service, FSN may offer the New Features to you at no additional charge or, if FSN generally charges Users for such functionality, FSN may condition your use of the New Features on the payment of additional Fees.
6.3. Feedback. Notwithstanding anything to the contrary in this Agreement, you hereby agree that all intellectual property rights in the Feedback, and all other ownership in any ideas, modifications, enhancements, improvements, or any other suggestion specifically relating to the FSN Service, are hereby assigned to FSN and shall be the sole and exclusive property of FSN. All Feedback shall be treated as FSN’s Confidential Information. Without limiting the generality of the foregoing, you agree that your provision of Feedback does not give you any intellectual property or any other right, title, or interest in or to any aspects of the FSN Service, even if such Feedback leads to the creation of a new product or service by FSN, or New Features. “Feedback” means any suggestions, enhancement requests, recommendations, corrections or other feedback provided by you, your affiliates, and/or Authorized Users relating to the features or operation of the FSN Service and Documentation.
6.4. Confidentiality. Either party may, from time to time, deliver to the other certain non-public information including formulas, flow charts, diagnostic routines, business information, forecasts, financial plans and data, balance sheet information, User information, marketing plans, hardware, software and unannounced product information (“Confidential Information”). Confidential Information shall also include the FSN Content and Your Content, and any other information disclosed by a party to the other party, in whatever form, including visually and orally, and designated in writing as proprietary or confidential, or which – to a reasonable person familiar with the disclosing party’s business and the industry in which it operates – is of a proprietary or confidential nature. During the term of this Agreement and following three (3) years after its termination, each party will not disclose any such Confidential Information except as set forth herein. The receiving party shall hold in confidence, and shall not disclose (or permit or suffer its personnel to disclose) any Confidential Information to any person or entity except to a director, officer, employee, outside consultant, or advisor (collectively “Representatives”) who have a need to know such Confidential Information in the course of the performance of their duties for the receiving party and who are bound by a duty of confidentiality no less protective of the disclosing party’s Confidential Information than this Agreement. The receiving party and its Representatives shall use such Confidential Information only for the purpose for which it was disclosed and shall not use or exploit such Confidential Information for the benefit of another without the prior written consent of the disclosing party. Each party accepts responsibility for the actions of its Representatives and shall protect the other party’s Confidential Information in the same manner as it protects its own valuable confidential information, but in no event, shall less than reasonable care be used. The parties expressly agree that the terms of this Agreement are Confidential Information, and you further agree that it shall not use the FSN Service for the purposes of conducting comparative analysis, evaluations or product benchmarks with respect to the services and will not publicly post any analysis or reviews of the services without FSN’s prior written approval. A receiving party shall promptly notify the disclosing Party upon becoming aware of a breach or threatened breach hereunder and shall cooperate with any reasonable request of the disclosing party in enforcing its rights.
Information will not be deemed Confidential Information hereunder if such information: (i) is known prior to receipt from the disclosing party, without any obligation of confidentiality; (ii) becomes known to the receiving party directly or indirectly from a source other than one having an obligation of confidentiality to the disclosing party; (iii) becomes publicly known or otherwise publicly available, except through a breach of this Agreement; or (iv) is independently developed by the receiving party without use of the disclosing party’s Confidential Information. The receiving party may disclose Confidential Information pursuant to the requirements of applicable law, legal process or government regulation, provided that, where legally permitted to do so, it gives the disclosing party reasonable prior written notice to permit the disclosing party to contest such disclosure, and such disclosure is otherwise limited to the required disclosure.
Notwithstanding any other provision of this Agreement, both parties acknowledge that any use of the disclosing party’s Confidential Information in a manner inconsistent with the provisions of this Agreement may cause the disclosing party irreparable and immediate damage for which remedies other than injunctive relief may be inadequate. Therefore, both parties agree that, in addition to any other remedy which the disclosing party may be entitled hereunder, at law or equity, the disclosing party shall be entitled to an injunction or injunctions (without the posting of any bond and without proof of actual damages) to restrain such use in addition to other appropriate remedies available under applicable law.
7. TERM; TERMINATION; SUSPENSION
7.1. Term. The term of your access to the FSN Service (a “Usage Period”) will continue for so long as you have an active and fully paid-up User Account (the “Term”).
7.2.1. Termination For Convenience. Subject to Section 5, either party may terminate this Agreement and your User Account for any reason by providing the other party at least thirty (30) days’ advance notice, provided, however, if you have elected the Reserved Capacity prepaid FSN Service, you remain responsible for all fees due for the balance of the then-current reserved capacity term, and you shall not be entitled to any refunds.
7.2.2. Termination for Cause.
184.108.40.206. By Either Party. Either party may terminate this Agreement and your User Account for cause if the other party is in material breach of this Agreement and/or your User Account and the material breach remains uncured for a period of thirty (30) days from receipt of notice by the other party.
220.127.116.11. By FSN. We may also terminate this Agreement and/or your User Account immediately upon notice to you (A) if our relationship with Affiliates and/or a third-party partner who provides software or other technology we use to provide the FSN Service expires, terminates or requires us to change the way we provide the software or other technology as part of the FSN Service, or (B) in order to comply with law.
7.3. Effect of Termination. Upon the Termination Date: (i) all your rights under this Agreement and your User Account immediately terminate; (ii) you remain responsible for all fees and charges you have incurred through the termination date (except for Reserved Capacity, which is addressed in Section 7.2(a) above) and are responsible for any fees and charges you incur up to termination; (iii) you will immediately return or, if instructed by us, destroy all FSN content in your possession; and (iv) those terms intended to survive termination shall continue to apply in accordance with their terms.
7.4. Immediate Termination or Suspension. We may elect to terminate or suspend (in our sole discretion) your or any Authorized User’s right to access or use any portion or all the FSN Service immediately upon notice to you if we determine:
7.4.1. your or an End User’s use of the FSN Service (i) poses a security risk to FSN, the FSN Service, any other FSN User, or any third party, (ii) could adversely impact our systems, the FSN Service or the systems or content of any other FSN User, (iii) could subject us, our Affiliates, or any third party to civil or criminal liability, or (iv) could be criminal, fraudulent or otherwise illegal; or
7.4.2. you are, or any Authorized User is, in material breach of this Agreement; (c) you are in breach of your payment obligations under Section 5; or
7.4.3. you have ceased to operate in the ordinary course, made an assignment for the benefit of creditors or similar disposition of your assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution or similar proceeding.
7.5. Effect of Suspension. If we suspend your right to access or use any portion or all of the FSN Service, (a) you remain responsible for all fees and charges you incur during the period of suspension; and (b) you will not be entitled to any service credits under the Service Level Agreements for any period of suspension.
8.1. In General By You. You will defend, indemnify, and hold harmless us, our Affiliates and licensors, and each of their respective employees, officers, directors, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) (“Losses”) arising out of or relating to any third-party claim concerning: (a) your or any Authorized Users’ use of the FSN Service (including any activities under your User Account and use by your Authorized Users); (b) violation of applicable law, rule or regulation by you, your Authorized Users or Your Content; or (c) any claim alleging that any of Your Content infringes or misappropriates that third party’s intellectual property rights. You will reimburse us for reasonable attorneys’ fees, as well as our employees’ and contractors’ time and materials spent responding to any third-party subpoena or other compulsory legal order or process associated with third party claims described in (a) and (b) above at our then-current hourly rates.
8.2. FSN Indemnity Obligations.
8.2.1. Subject to the limitations in this Section 8, FSN will defend you and your employees, officers, and directors against any third-party claim alleging that the FSN Service infringes or misappropriates a third party’s intellectual property rights and will pay the amount of any adverse final judgment or settlement, agreed to by FSN in writing. FSN will also defend, indemnify, and hold you and your employees, officers, and directors from and against and Losses arising out of FSN’s violation of any applicable law, rule or regulation.
8.2.2. We will have no obligation or liability under this Section 8.2 arising from infringement by combinations of the FSN Service with any other product, service, software, data, content or method. In addition, FSN will have no obligations or liability arising from your or any Authorized User’s use of the FSN Service after FSN has notified you to discontinue such use. The remedies provided in this Section 8.2 are the sole and exclusive remedies for any third-party claims of infringement or misappropriation of intellectual property rights by the FSN Services.
8.2.3. For any claim covered by Section 8.2(a), FSN will, at its election, either: (i) procure the rights to use that portion of the FSN Service alleged to be infringing; (ii) replace the alleged infringing portion of the FSN Service with a non-infringing alternative; (iii) modify the alleged infringing portion of the FSN Service to make it non-infringing; or (iv) terminate the allegedly infringing portion of the FSN Services and this Agreement.
9. PROCESS.The obligations under this Section 8 will apply only if the indemnified party: (a) gives the other party prompt written notice of the claim; (b) permits the other party to control the defense and settlement of the claim; and (c) reasonably cooperates with the other party (at the other party’s expense) in the defense and settlement of the claim. In no event will a party agree to any settlement of any claim that involves any commitment, other than the payment of money, without the written consent of the other party.
THE FSN SERVICE IS PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, OR TO THE EXTENT OF ANY STATUTORY RIGHTS THAT CANNOT BE EXCLUDED, LIMITED OR WAIVED, WE AND OUR AFFILIATES AND LICENSORS (A) MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE REGARDING THE FSN SERVICE OR THE THIRD-PARTY CONTENT, AND (B) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED OR EXPRESS WARRANTIES (I) OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR QUIET ENJOYMENT, (II) ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE, (III) THAT THE FSN SERVICE OR ANY THIRD-PARTY CONTENT WILL BE UNINTERRUPTED, ERROR FREE OR FREE OF HARMFUL COMPONENTS, AND (IV) THAT ANY OF YOUR CONTENT WILL BE SECURE OR NOT OTHERWISE LOST OR ALTERED.
10. LIMITATIONS OF LIABILITY
EXCEPT IN THE CASE OF FSN’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR FRAUD, FSN AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, REVENUES, USERS, OPPORTUNITIES, GOODWILL, USE, OR DATA), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, (WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE).
EXCEPT IN THE CASE OF FSN’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR FRAUD, FSN AND ITS AFFILIATES’ AND LICENSORS’ AGGREGATE LIABILITY UNDER THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION, WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAY FSN UNDER THIS AGREEMENT FOR THE FSN SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE. IF FSN SERVICE (OR ANY OTHER FSN PRODUCT) IS PROVIDED TO YOU WITHOUT CHARGE, THEN FSN WILL HAVE NO LIABILITY TO YOU WHATSOEVER.
YOU EXPRESSLY RECOGNIZE AND ACKNOWLEDGE THAT THE DISCLAIMERS AND LIMITATIONS SET FORTH IN THIS SECTION ARE AN ESSENTIAL PART OF THE AGREEMENT AND AN ESSENTIAL FACTOR IN ESTABLISHING THE PRICE OF FSN SERVICE.
THE FOREGOING DISCLAIMERS AND LIMITATIONS WILL APPLY TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW AND NOTWITHSTANDING A FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY PROVIDED IN THIS AGREEMENT.
11. MODIFICATIONS TO THE AGREEMENT
We may modify this Agreement (including any policies or any links referenced herein) at any time by posting a revised version on the FSN website or by otherwise notifying you in accordance with Section 12.10; provided, however, that we will provide at least thirty (30) days’ advance notice in accordance with Section 12.10 for adverse changes to any Service Level Agreement. Subject to the foregoing, the modified terms will become effective upon posting or, if we notify you by email, as stated in the email message. By continuing to use the FSN Service after the effective date of any modifications to this Agreement, you agree to be bound by the modified terms. It is your responsibility to check the FSN website regularly for modifications to this Agreement.
12.1. Assignment. You will not and do not have the right to assign or otherwise transfer this Agreement or any of the rights and obligations under this Agreement, without FSN’s prior written consent. Any assignment or transfer, or attempt thereof, in violation of this Section 12.1 will be void. We may assign this Agreement to any person or entity that is an affiliate, or acquires by sale, merger or otherwise, all or substantially all or a portion of our assets, stock or business. If another entity merges with or acquires FSN, or all, substantially all or a portion of our assets, stock or business you agree your encrypted stored data and information that FSN has collected from you, including personally identifiable information, may, and you consent to, the secure transfer of such information to such successor or assignee.
12.2. Affiliates, Subcontractors and Vendors. Some or all the FSN Service, including support services, may be provided by FSN’s Affiliates, agents, subcontractors and information system vendors. The rights and obligations of FSN may be, in whole or in part, exercised or fulfilled by the foregoing entities.
12.3. Entire Agreement. This Agreement incorporates any policies or other information found at the published links by reference and is the entire agreement between you and us regarding the subject matter of this Agreement. This Agreement supersedes all prior or contemporaneous representations, understandings, agreements, or communications between you and us, whether written or verbal, regarding the subject matter of this Agreement. We will not be bound by, and specifically object to, any term, condition or other provision that is different from or in addition to the provisions of this Agreement (whether or not it would materially alter this Agreement) including for example, any term, condition or other provision (a) submitted by you in any order, receipt, acceptance, confirmation, correspondence or other document, (b) related to any online registration, response to any Request for Bid, Request for Proposal, Request for Information, or other questionnaire, or (c) related to any invoicing process that you submit or require us to complete. If the terms of this Agreement are inconsistent with the terms contained in document referenced or linked herein, the terms contained in such document will control.
12.4. Force Majeure. We and our Affiliates will not be liable for any delay or failure to perform any obligation under this Agreement where the delay or failure results from any cause beyond our reasonable control, including acts of God, labor disputes or other industrial disturbances, electrical or power outages, utilities or other telecommunications failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.
12.5. Governing Law. The laws of the State of Delaware, without reference to conflict of law rules, governs this Agreement and any dispute of any sort that might arise between the parties. The United Nations Convention for the International Sale of Goods does not apply to this Agreement.
12.6. Trade Compliance. In connection with this Agreement, each party will comply with all applicable import, re-import, sanctions, anti-boycott, export, and re-export control laws and regulations. For clarity, you are solely responsible for compliance related to the manner in which you choose to use the FSN Service, including your transfer and processing of Your Content, the provision of Your Content to Authorized Users, and the FSN region in which any of the foregoing occur. You represent and warrant that you and your financial institutions, or any party that owns or controls you or your financial institutions, are not subject to sanctions or otherwise designated on any list of prohibited or restricted parties, including but not limited to the lists maintained by the United Nations Security Council, the U.S. Government (e.g., the Specially Designated Nationals List and Foreign Sanctions Evaders List of the U.S. Department of Treasury, and the Entity List of the U.S. Department of Commerce), the European Union or its Member States, or other applicable government authority.
12.7. Independent Contractors; Non-Exclusive Rights. Both parties are independent contractors, and this Agreement will not be construed to create a partnership, joint venture, agency, or employment relationship. Neither party, nor any of their respective Affiliates is an agent of the other for any purpose or has the authority to bind the other. Both parties reserve the right (a) to develop or have developed for it products, services, concepts, systems, or techniques that are similar to or compete with the products, services, concepts, systems, or techniques developed or contemplated by the other party, and (b) to assist third party developers or systems integrators who may offer products or services which compete with the other party’s products or services.
12.8. Language. All communications and notices made or given pursuant to this Agreement must be in the English language. If we provide a translation of the English language version of this Agreement, the English language version of the Agreement will control if there is any conflict.
12.9. Confidentiality and Publicity. You may use FSN Confidential Information only in connection with your use of the FSN Service as permitted under this Agreement. You will not disclose FSN Confidential Information during the Term or at any time during the 5-year period following the end of the Term. You will take all reasonable measures to avoid disclosure, dissemination or unauthorized use of FSN Confidential Information, including, at a minimum, those measures you take to protect your own confidential information of a similar nature. You will not issue any press release or make any other public communication with respect to this Agreement or your use of the Service Offerings.
12.10.1. To You. We may provide any notice to you under this Agreement by: (i) posting a notice on the FSN website; or (ii) sending a message to the email address then associated with your account. You agree that all disclosures, notices and communications are considered received by you within twenty-four (24) hours of the time posted to FSN’s website, or within twenty-four (24) hours of the time emailed to you. It is your responsibility to keep your email address current. You will be deemed to have received any email sent to the email address then associated with your account when we send the email, whether or not you actually receive the email.
12.10.2. To Us. To give us notice under this Agreement, you must contact FSN as follows: (i) by email transmission to support@FSN.net; or (ii) by personal delivery, overnight courier or registered or certified mail to FSN LLC, to the attention of General Counsel/Members of the Board. Notices provided by personal delivery will be effective immediately. Notices provided by email transmission or overnight courier will be effective one (1) business day after they are sent. Notices provided registered or certified mail will be effective three (3) business days after they are sent.
12.11. No Third-Party Beneficiaries. This Agreement does not create any third-party beneficiary rights in any individual or entity that is not a party to this Agreement.
12.12. No Waivers. The failure by either party to enforce any provision of this Agreement will not constitute a present or future waiver of such provision nor limit a party’s right to enforce such provision at a later time. All waivers by a party must be in writing to be effective.
12.13. Severability. If any portion of this Agreement is held to be invalid or unenforceable, the remaining portions of this Agreement will remain in full force and effect. Any invalid or unenforceable portions will be interpreted to effect and intent of the original portion. If such construction is not possible, the invalid or unenforceable portion will be severed from this Agreement, but the rest of the Agreement will remain in full force and effect.
12.14. Marketing. Each party may use the other party’s name, trade name, trademarks, icons, and logos (collectively, the “Brands”) to refer publicly to the other, orally and in writing, as a User/vendor of the other solely in connection with the FSN Service and only during the Term. Any other use of a party’s Brands requires such party’s prior written consent.
13. EXPORT CONTROLS.Your use of the FSN Service is subject to compliance with United States and other applicable export control and trade sanctions laws, rules and regulations (collectively, “Export Control Laws”). You will not export, reexport, download or otherwise transmit the FSN Service, or technical data relating thereto, in violation of any applicable Export Control Laws. You acknowledge that the FSN Services, or any part thereof, may not be exported, transmitted, or re-exported to, or otherwise used in: (a) any country subject to a U.S. embargo or comprehensive trade sanctions or that has been designated a state sponsor of terrorism by the U.S. Government (“Sanctioned Countries”); or (b) anyone identified on any U.S. Government restricted party lists (collectively, “Restricted Party Lists”). By purchasing the FSN Service, you represent and warrant that you are not located in any Sanctioned Country or on any Restricted Party List. You acknowledge that the FSN Service may not be available in all jurisdictions and that you are solely responsible for complying with applicable Export Control Laws related to the manner in which you choose to use the FSN Service, including your transfer and processing of Your Content and the region in which any of the foregoing occur.
14. ELECTRONIC COMMUNICATIONS. By using FSN Service, you acknowledge that we communicate with you electronically to the email address provided in your User Account. It is your responsibility to keep your email address current for notice purposes. For contractual purposes, you (a) consent to receive communications from FSN in an electronic form and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that FSN provides to you electronically satisfies any legal requirement that such communications would satisfy if it were to be in writing.